Privacy Policy - Skip Hire Sanderstead

At Skip Hire Sanderstead, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By engaging with us, you agree to the practices described in this policy.

1. Introduction

Your privacy is of paramount importance to us. This policy details the types of information we gather, the purposes for which we use it, and the measures we take to safeguard your data.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect personal information that can identify you. This includes:

Name
Address
Email address
Phone number
Payment information

2.2 Non-Personal Information

We also collect non-personal information that does not identify you directly. This may include:

Browser type
Operating system
IP address
Usage data

3. How We Use Your Information

Your data is used to provide and improve our services to you. The ways we utilize your information include:

Service Delivery: To process your skip hire requests and ensure timely delivery.
Communication: To respond to your inquiries, send confirmations, and provide updates.
Billing: To process payments and manage billing information.
Marketing: To send promotional materials and inform you of special offers (with your consent).
Improvement: To analyze usage patterns and enhance our services.

4. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following situations:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

In all cases, we ensure that your information is handled securely and in accordance with this Privacy Policy.

5. Data Security

Protecting your personal information is crucial to us. We implement a variety of security measures to maintain the safety of your data, including:

Encryption: Secure transmission of sensitive information.
Access Controls: Restricting access to your data to authorized personnel only.
Regular Audits: Conducting periodic assessments to identify and address potential vulnerabilities.
Secure Storage: Storing data in secure environments.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies help us:

Understand user preferences and personalize content.
Analyze website traffic and performance.
Improve the functionality and user experience of our site.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights and Choices

You have certain rights regarding your personal information. These include:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain circumstances.
Opt-Out: Withdraw consent from receiving marketing communications.

To exercise these rights, please contact us through the appropriate channels as outlined in our Communications section.

8. Children’s Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

9. International Data Transfers

While our primary operations are based in the UK, your information may be transferred to and processed in other countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws and regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our website or other appropriate channels.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in this region.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through the designated communication channels.

Last updated: October 2023